ONESCREEN WANDR WARRANTY INFORMATION
Subject to the terms and conditions set forth below, and unless otherwise expressly provided herein, NZS, Inc. d.b.a. OneScreen, and/or its affiliates (“OneScreen”) warrants to the original buyer (“Customer”) that the (“Product”), under normal consumer use and service during the warranty period (defined below), in the continental United States, Hawaii, Alaska and Canada will, be free from defects in materials and workmanship as of the purchase date from an authorized OneScreen Dealer or Affiliate; and operate in substantial conformance with the specifications provided during the Warranty Period (defined below).
Should your OneScreen (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, OneScreen will, at its option, repair or replace the Product. This limited warranty is valid only to the original purchaser of the Product and applies only when purchased lawfully and used within the above stipulated regions.
PARTS/LABOR: 1 Year from the date of original retail purchase (6 months for battery)
The original sales invoice specifying the Product and date of purchase is required to obtain warranty service. To ensure proper credit and avoid unnecessary charges, you must obtain a RMA (Return Merchandise Authorization) prior to returning any product to OneScreen. For customer assistance, please contact OneScreen support
Disclaimer:
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY PERIOD. UNDER NO CIRCUMSTANCES SHALL ONESCREEN OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. ONESCREEN’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT.
This limited Warranty does not cover:
- Service trips to deliver, pick up, install, educate how to operate, replace fuses, correct wiring, or correct unauthorized repairs and the removal and reinstallation of the Product for repair.
- Damage or loss to programs, data, or removable storage media.
- Damage or failure of the Product caused by installation or repair of peripheral systems
- Damage or failure of the Product caused by improper set-up or adjustment on end-user controls.
- Damage or failure of the Product caused by transportation and/or handling, including scratches, dents, chips, and/or other damage to the finish of your Product, unless such damage results from a defect in materials or workmanship and is reported within 48 hours of delivery. OneScreen may also ask to reproduce images of the packaging to inspect for transportation damage (Email: support@onescreensolutions.com or Call: 1-855-898-8111).
- Damage or failure of the Product when used in other than normal intended use in a single-family household use (e.g. commercial use, store display mode, offices, etc.).
- Damage or failure of Product caused by incorrect electrical current or voltage (including power surge), power failures, interruptions or inadequate electrical service, including incorrect or insufficient AC supply.
- Damage or failure of the Product resulting from improper installation or operation of the Product contrary to the Product owner’s manual and/or installation manual.
- Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, flood, or other acts of nature.
- Damage or failure of the Product caused by abnormal conditions or an environment where the temperature and humidity is not adequately controlled.
- Damage or failure of the Product resulting from misuse, abuse, improper installation/repair/maintenance.
- Damage or failure of the Product caused by the use of accessories, parts, consumable cleaning products, or service not provided or approved by OneScreen.
- Damage or failure of the Product due to unauthorized alteration, incorporation into any other product or system components, modifications to any part of the product, including “rooting” or other modifications to control the behavior of the product or any factory installed operating system.
- Damage or failure of the Product or missing items to any Product sold “As Is”, “With all Faults” or similar disclaimer.
- Products with original serial numbers that have been removed, altered, or cannot be readily determined.
- Increases in utility cost and additional utility expenses.
- Replacement of any consumable parts.
- Minor imperfections that do not materially alter or affect functionality.
The cost of repair or replacement under the above excluded circumstances shall be borne by you.
Contact Information:
United States
OneScreen Corporate Headquarters 12335 World Trade Drive, Ste 9 San Diego, CA 92128
Contact Support
wandrsupport@onescreensolutions.com, +1 (855) 898-8111